We regulate pre-paid funeral plans, which means any funeral plan provider or intermediary must be authorised by us. Find out what this means for your firm.
On this page
- providers are firms that enter into and administer funeral plan contracts (including those sold before the firm was regulated by us)
- intermediaries are firms that sell funeral plans to customers on behalf of providers (eg funeral directors, will writers and lead generators)
If you undertake any of these activities, you must either be directly authorised by us or be an appointed representative (AR) of a principal firm.
Other pages in this section explain how to:
- appoint intermediaries as ARs if you’re a funeral plan provider
- become an AR if you’re a funeral plan intermediary
Why we regulate funeral plans
We aim to achieve good outcomes for consumers. We want to make sure that the products offered by firms:
- meet consumer needs
- offer fair value
We also want to make sure that firms look after consumers’ money and use it to deliver funeral services.