Help: Connect

Explore our resources for Connect.

Connect videos and guides

Video guides (external website):

Application/notification specific help

Within each Connect form there is help and guidance - this is either displayed on the form or through the help icon “?” shown at the end of certain questions.

More help on a particular type of application or notification can be found on these pages.

If you are a firm wanting to use Connect to complete your application for Consumer Credit Authorisation please see preparing for authorisation.

Guidance notes 

The guidance notes and sample forms below are for both limited and full Consumer Credit applications. The samples are examples only and will not be accepted as an application.

The notes are different depending on whether you need limited or full permission.

Contact us

If you cannot find the information you need using the resources above you can call us on 0300 500 0597 or see other ways to contact us.