Read the Complaints Commissioner’s final reports and our responses.
On this page 
2023
| Date | Complaints Commissioner's Report (CC) | FCA response* | |
|---|---|---|---|
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5 January 2023 |
|
FCA Ref 208677826 |
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5 January 2023 |
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FCA Ref 208643034 |
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5 January 2023 |
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FCA Ref 208668135 |
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19 January 2023 |
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FCA Ref 208588862 |
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19 January 2023 |
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FCA Ref 208572793 |
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19 January 2023 |
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FCA Ref 208554467 |
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19 January 2023 |
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FCA Ref 208060398 |
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19 January 2023 |
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FCA Ref 208429712 |
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19 January 2023 |
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FCA Ref 208171301 |
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19 January 2023 |
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FCA Ref 204281285 |
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19 January 2023 |
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FCA Ref 205540430 |
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19 January 2023 |
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FCA Ref 204288296 |
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02 February 2023 |
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FCA Ref 208351273 |
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02 February 2023 |
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FCA Ref 208392520 |
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02 February 2023 |
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FCA Ref 208388493 |
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16 February 2023 |
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FCA Ref 208612137 |
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02 March 2023 |
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FCA Ref 207207241 |
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02 March 2023 |
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FCA Ref 208428672 |
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02 March 2023 |
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FCA Ref 204285312 |
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02 March 2023 |
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FCA Ref 204350263 |
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02 March 2023 |
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FCA Ref 208414102 |
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02 March 2023 |
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FCA Ref 208523681 |
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16 March 2023 |
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FCA Ref 208499577 |
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16 March 2023 |
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FCA Ref 206423143 |
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16 March 2023 |
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FCA Ref 208640221 |
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16 March 2023 |
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FCA Ref 208500474 |
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30 March 2023 |
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FCA Ref 208729049 |
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30 March 2023 |
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FCA Ref 208636524 |
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30 March 2023 |
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FCA Ref 208387958 |
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30 March 2023 |
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FCA Ref 208417008 |
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30 March 2023 |
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FCA Ref 208584963 |
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30 March 2023 |
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||
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30 March 2023 |
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FCA Ref 208425305 |
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06 April 2023 |
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FCA ref: 208200056 |
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06 April 2023 |
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FCA ref: 208449964 |
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06 April 2023 |
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FCA ref: 208395233 |
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06 April 2023 |
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FCA ref: 208762612 |
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20 April 2023 |
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FCA ref: 208829127 |
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20 April 2023 |
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FCA ref: 208782866 |
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20 April 2023 |
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FCA ref: 208734824 |
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20 April 2023 |
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FCA ref: 208749588 |
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04 May 2023 |
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FCA ref: 208729483 |
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04 May 2023 |
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FCA ref: 208666846 |
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04 May 2023 |
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FCA ref: 208502257 |
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04 May 2023 |
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FCA ref: 208456346 |
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04 May 2023 |
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FCA ref: 208517296 |
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18 May 2023 |
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FCA ref: 208800352 |
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01 June 2023 |
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FCA ref: 208795320 |
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01 June 2023 |
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FCA ref: 208806336 |
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01 June 2023 |
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FCA ref: 208682568 |
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01 June 2023 |
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FCA ref: 208767710 |
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01 June 2023 |
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FCA ref: 208824452 |
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15 June 2023 |
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FCA ref: 208735395 |
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15 June 2023 |
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FCA ref: 208463825 |
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15 June 2023 |
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FCA ref: 208869514 |
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15 June 2023 |
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FCA ref: 208788346 |
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15 June 2023 |
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FCA ref: 208787974 |
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6 July 2023 |
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FCA ref: 208709348 |
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6 July 2023 |
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FCA ref: 208785945 |
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6 July 2023 |
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FCA ref: 208663102 |
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6 July 2023 |
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FCA ref: 208810748 |
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6 July 2023 |
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FCA ref: 208926602 |
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6 July 2023 |
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FCA ref: 209072259 |
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6 July 2023 |
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FCA ref: 208932634 |
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6 July 2023 |
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FCA ref: 208691263 |
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6 July 2023 |
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FCA ref: 208773141 |
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6 July 2023 |
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||
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20 July 2023 |
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FCA ref: 208937573 |
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20 July 2023 |
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FCA ref: 208963506 |
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3 August 2023 |
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FCA ref: 209032365 |
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3 August 2023 |
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FCA ref: 208854201 |
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17 August 2023 |
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FCA ref: 208990220 |
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17 August 2023 |
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FCA ref: 208926154 |
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7 September 2023 |
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FCA ref: 206881561 |
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7 September 2023 |
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FCA ref: 208865489 |
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21 September 2023 |
202300230 | FCA ref: 208533759 | |
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21 September 2023 |
202300197 | FCA ref: 208813437 | |
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21 September 2023 |
202300272 | FCA ref: 209034715 | |
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21 September 2023 |
202300273 | FCA ref: 209291701 | |
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21 September 2023 |
202300325 | FCA ref: 209556092 | |
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21 September 2023 |
202300348 | FCA ref: 209602411 | |
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21 September 2023 |
202300208 | FCA ref: 208992118 | |
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21 September 2023 |
202300314 | FCA ref: 209131039 | |
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5 October 2023 |
202300003 | FCA ref: 208151062 | |
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5 October 2023 |
202300211 | FCA ref: 208830983 | |
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5 October 2023 |
202300354 | FCA ref: 209512575 | |
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5 October 2023 |
202300268 | FCA ref: 208730164 | |
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19 October 2023 |
202201760 | FCA ref: 208125268 | |
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19 October 2023 |
202201769 | FCA ref: 208875817 | |
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19 October 2023 |
202300209 | FCA ref: 204286536 | |
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19 October 2023 |
202300236 | FCA ref: 208872201 | |
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19 October 2023 |
202300231 | FCA ref: 208912963 | |
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19 October 2023 |
202300264 | FCA ref: 209161502 | |
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19 October 2023 |
202300383 | FCA ref: 210016296 | |
|
19 October 2023 |
202300267 | FCA ref: 209062326 | |
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19 October 2023 |
202300313 | FCA ref: 209056568 | |
|
2 November 2023 |
202300327 | FCA ref: 209319057 | |
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2 November 2023 |
202300239 | FCA ref: 208892677 | |
| 16 November 2023 | 202300328 |
FCA ref: 209068127 |
|
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16 November 2023 |
202300214 | FCA ref: 208916364 | |
|
7 December 2023 |
202300367 | FCA ref: 209051477 | |
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7 December 2023 |
202300412 | FCA ref: 209819988 | |
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7 December 2023 |
202300415 | FCA ref: 209513439 | |
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7 December 2023 |
202300438 | FCA ref: 210139243 | |
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7 December 2023 |
202300358 | FCA ref: 209628491 | |
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7 December 2023 |
202300459 | FCA ref: 210067810 |