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Showing 51 to 60 of 990 search results for wide firm complaints data.

51. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    an issue; does the firm know who is accountable for what within their firms and do they hold them to account? ... We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any

52. Citizens Advice supercomplaint to the CMA - update

    News stories Published: 09/01/2020 Last modified: 09/01/2020
    The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance

53. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    easier for the FCA to act if it becomes concerned that firms are not handling PPI complaints appropriately. ... We will continue to monitor firms’ handling of PPI complaints under our current rules.

54. Carbon credit trading scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how carbon credit trading works, how to avoid scams and what to do if you’re scammed.

55. FCA response to Payment Systems Regulator’s paper on authorised push payment scams

    Statements Published: 07/11/2017 Last modified: 30/08/2023
    The Financial Conduct Authority (FCA) has contributed to the Payment Systems Regulator (PSR) paper on 'Authorised Push Payment Scams'.

56. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

57. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

58. FCA publishes Annual Report and Accounts 2017/18

    Press Releases Published: 19/07/2018 Last modified: 03/08/2018
    The Financial Conduct Authority (FCA) has today published its Annual Report and Accounts, which looks back on the key pieces of work undertaken by the organisation throughout 2017/18.

59. The FCA and the Future of Retail Banking

    Speeches Published: 26/11/2013 Last modified: 04/11/2019
    Speech by Clive Adamson, FCA Director of Supervision, at the Marketforce and the IEA’s 16th Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

60. Regulatory hosting services

    Firm authorisation Published: 11/07/2023 Last modified: 11/07/2023
    Read information for principal firms operating as regulatory hosts.