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Showing 1 to 10 of 275 search results for wide firm complaints data for 2014.

1. Aggregate complaints data 2014 H1 [xlsx]

   Data Published: 22/09/2014 Last modified: 25/09/2014
   Aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

2. Aggregate complaints data 2014 H2 [xlsx]

   Data Published: 27/03/2015 Last modified: 30/03/2015
   Aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress.

3. Commentary on the aggregate complaints data 2014 H1 [pdf]

   Data Published: 25/09/2014 Last modified: 03/08/2016
   Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

4. Commentary on the aggregate complaints data 2014 H2 [pdf]

   Data Published: 30/09/2015 Last modified: 03/08/2016
   Commentary on the aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress.

5. Aggregate complaints data 2013 H2 [xlsx]

   Data Published: 07/04/2014 Last modified: 09/04/2014
   Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

6. Commentary on the aggregate complaints data 2013 H2 [pdf]

   Data Published: 09/04/2014 Last modified: 13/07/2016
   Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

7. Archived data

   Last modified: 06/01/2023
   Find FCA data published before 2018.

8. Review of firms’ handling of complaints about packaged bank accounts

   Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
   Findings from our review of how firms handle complaints about packaged bank accounts.

9. About our data

   Last modified: 14/03/2024
   The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

10. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    an issue; does the firm know who is accountable for what within their firms and do they hold them to account? ... We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any