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Showing 71 to 80 of 323 search results for wide firm complaints data for 2015.
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Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
FCA Data Bulletin: Issue 2 - January 2015 [pdf]
This edition of the FCA Data Bulletin highlights some areas of the authorisations process, including interesting statistics on the individuals it approves, and how it manages complaints about advertising in financial services. -
FCA Data Bulletin: Issue 3 - May 2015 [pdf]
The FCA looks at how consumers use the FCA Contact Centre and what they ask about. Also where consumers are contacting them from in the UK. The Bulletin also covers complaints about firms, approved persons, skilled persons reports, other data. -
About our complaints data
This page provides more information about how the FCA collects and reports complaints data. -
Firm level complaints data 2014 H2 [xlsx]
Firm level complaints data 2014 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Re-use of Public Sector Information Regulations
The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies. -
Consumer credit reporting
Find out the reporting requirements for firms authorised to carry out regulated consumer credit activities. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
Statement on Plevin v Paragon Personal Finance Ltd
In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI). -
FCA calls for views on social investments
The FCA is calling for contributions on how regulation is working in relation to the social investment market.