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Showing 71 to 80 of 2613 search results for vulnerable customers.
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The FCA’s Business Plan and Priorities
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester -
Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Rent-to-own – update
The FCA took over the regulation of consumer credit, including the rent-to-own sector, in April 2014. -
Investigation opening criteria
Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct -
Payday lenders failing customers in arrears, says FCA
Reviews of three firms revealed a backlog of letters and documentation, including from vulnerable customers who had fallen behind in repayments. ... implementation of training programmes to ensure staff are equipped to deal with struggling customers -
FCA warns insurers about support provided to struggling customers
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Pensions and Retirement income: our guidance for firms
The FCA's guidance for pension providers and DB transfer advisers, as the coronavirus (Covid-19) pandemic develops. -
Information for newly authorised firms
As a newly authorised firm, learn about the systems you'll use and important things you need to know. -
Improving access to insurance
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the FCA Insurance Access event. -
The business of social purpose
A speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, on the business of social purpose.