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Showing 61 to 70 of 2610 search results for vulnerable customers.

61. FCA reveals the financial experiences of people in the UK: More than half of people in Wales are potentially vulnerable

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

62. FCA announces support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 22/05/2020 Last modified: 22/05/2020
    FCA announces proposals to support customers struggling to pay their mortgage due to coronavirus (Covid-19).

63. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 

64. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

65. Financial promotions data 2023

    Data Published: 14/02/2024 Last modified: 13/03/2024
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

66. FCA reveals the financial experiences of people in the UK: More than half of people in Scotland are potentially vulnerable

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more

67. FCA asks banks to reconsider branch closures during coronavirus lockdown

    Statements Published: 28/01/2021 Last modified: 28/01/2021
    Firms are reminded to consider the impact of national restrictions on compliance with the Principles, given our existing guidance on branch closures. 

68. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.

69. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Remuneration schemes play an important role in setting the sales culture of a firm, influencing how and what staff sell to customers. ... They can create a culture of mis-selling and may undermine a firm’s positive efforts to treat customers fairly in

70. The FCA’s Business Plan and Priorities

    Speeches Published: 16/05/2018 Last modified: 16/05/2018
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester