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Showing 41 to 50 of 2610 search results for vulnerable customers.
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Helping people access cash
How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash. -
The growth of the UK credit card market
Speech by Martin Wheatley, Chief Executive, the FCA, at Credit Today's Credit Summit, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Webinar: Consumer Vulnerability
Our webinar to learn about our Vulnerability Guidance and the role you and your firm play in ensuring customers are treated fairly. -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar -
A test of conscience
Many domestic firms have established mission statements to support consumers in vulnerable circumstances. ... And making sure senior leader directions are then fully reflected in customer experience. -
Our approach to consumers
Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective. -
Keeping up with the credit sector: the FCA’s view on the market today
Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at Credit Summit in London. -
Acting flexibly and treating customers fairly in the face of a pandemic
Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations. -
FCA confirms introduction of rent-to-own price cap
The Financial Conduct Authority (FCA) has today confirmed the introduction of a price cap to protect some of the most vulnerable customers in the UK in the rent-to-own (RTO) sector. The cap will be introduced from 1 April 2019 and will save -
About the FCA
The FCA regulates the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Find out more about our role.