Search results
Showing 51 to 60 of 165 search results for sector wide firm complaints data for 2015.
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What we publish
We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
2017 fines
This table contains information about fines published during the calendar year ending 2017. The total amount of fines is £229,515,303. -
FCA calls for views on social investments
The FCA is calling for contributions on how regulation is working in relation to the social investment market. -
CP14/30: Improving complaints handling
We are consulting on proposed changes to rules to improve complaints handling. -
2018 fines
This table contains information about fines published during the calendar year ending 2018. The total amount of fines is £60,467,212. -
Helping consumers with debt management plans
We are aware of a number of debt management firms leaving this sector. ... Calls cost no more than to a standard UK-wide number. Our authorisations team is currently assessing the applications of a number of debt management firms. -
2016 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. -
2015 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. -
PS15/19: Improving complaints handling, feedback on CP14/30 and final rules
In the Policy Statement the FCA report on the main issues arising from CP14/30 and publish the final rules.