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Showing 23 to 32 of 1639 search results for ppi.

  1. CP16/20: Rules and guidance on payment protection insurance complaints: feedback on CP15/39 and further consultation [pdf]

    Consultation papers Published: 02/08/2016 Last modified: 02/08/2016
  2. FSA - PS10/12 [pdf]

    Policy statements Published: 10/08/2010 Last modified: 30/05/2013
    Policy FSA - PS10/12 - This Policy Statement PS10/12 reports on the further consultation in CP10/6 and final Handbook text.
  3. A to Z of financial terms - Ppi

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.
  4. TR14/14 Redress for payment protection insurance (PPI) mis-sales [pdf]

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    Update on progress and looking ahead
  5. FSA - GC12/4 [pdf]

    Guidance consultations Published: 06/03/2012 Last modified: 11/07/2016
    In this guidance we refer to letters or other types of communications used to contact consumers to ask them to respond if they would like their sale to be reviewed as PPI consumer contact letters.
  6. Payment Protection Insurance (PPI) monthly payouts graph [pdf]

    Data Published: 15/10/2013 Last modified: 04/08/2016
    The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the
  7. FSA - GC12/11 [pdf]

    Guidance consultations Published: 17/03/2013 Last modified: 11/07/2016
    We have developed this guidance to help firms identify and manage the risks from incentive schemes. The guidance sets out a number of ways, but not the only ways, firms can comply with the relevant requirements set out in the FSA Handbook.
  8. FSA - Notice of Undertaking: Norwich Union Insurance [pdf]

    Undertakings Published: 29/06/2006 Last modified: 30/05/2013
    Undertakings FSA - Notice of Undertaking: Norwich Union Insurance - Payment Protection Insurance
  9. FSA - FG12/17 [pdf]

    Finalised guidance Published: 13/07/2012 Last modified: 20/10/2014
    This guidance sets out our view of what a PPI customer contact letter (CCL) should contain, and how it should be presented so that it is clear, fair and not misleading. This guidance also sets out our view of how our rules on complaint handling and
  10. Statement on Plevin v Paragon Personal Finance Ltd

    Statements Published: 27/05/2015 Last modified: 27/06/2019
    In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI).