Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 1 to 11 of 762 search results for about payment protection insurance.

  1. Income and payment protection

    Consumers Published: 18/04/2016 Last modified: 21/08/2017
    Find out about income and payment protection, and how to check if one of these products is right for you.
  2. Consumers

    Consumers Last modified: 10/02/2020
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.
  3. Payment protection insurance complaints deadline Progress Report

    PPI Corporate documents Published: 24/10/2018 Last modified: 24/10/2018
    This report provides an update on the progress of our consumer communications campaign and supervisory work in support of the 29 August 2019 deadline for payment protection insurance (PPI) complaints.
  4. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

    Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 
  5. Complaints data

    Data Published: 17/10/2019 Last modified: 17/10/2019
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  6. How to complain

    Consumers Complaints and compensation Published: 19/04/2016 Last modified: 12/12/2019
    Financial firms we regulate must have a procedure in place for resolving disputes with their customers and respond to you within set deadlines.
  7. Mortgage Payment Protection Insurance (MPPI)

    Tasks for regulated firms Published: 24/02/2016 Last modified: 24/02/2016
    Details of the agreement drawn up between us and the MPPI industry to ensure customers receive fair treatment, outlining the action firms should take and where you can find further information.
  8. Monthly PPI refunds and compensation

    Data Published: 30/01/2020 Last modified: 30/01/2020
    Monthly PPI refunds and compensation figures.
  9. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints. ... Thematic Review 13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’
  10. Regulation round-up March 2019

    Newsletters Published: 26/03/2019 Last modified: 26/03/2019
    Regulation round-up is our monthly update on the latest news that affects your sector.