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Showing 1 to 11 of 552 search results for Payment protection insurance complaints.

  1. Payment protection insurance complaints deadline Final Report

    PPI Corporate documents Published: 24/10/2018 Last modified: 24/04/2020
    This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it.
  2. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

    Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 
  3. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... CP15/39: Rules and guidance on payment protection insurance complaints [PDF]. We have also published the following accompanying research
  4. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress. ... Thematic Review 13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and
  5. Payment protection insurance Final Report [pdf]

    PPI Published: 24/04/2020
    This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it. It closes our project work on the PPI issue and outlines how we will continue to ensure that firms
  6. Payment protection insurance explained

    PPI Consumers Last modified: 22/08/2020
    Payment protection insurance (PPI) was usually sold with products that you need to make repayments on, like a loan, credit card or mortgage.
  7. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 10/04/2014
    Payment protection insurance (PPI) – 1,390,756 (a 22% decrease on the first half of 2013). ... 94% of all redress payments were paid for GI and pure protection products which include PPI.
  8. About our data

    Last modified: 08/06/2021
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  9. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 25/09/2014
    Payment protection insurance – 1,236,899 complaints (down 11%, compared to the previous 6 months). ... This was largely due to a 17% fall in the number of complaints closed about general insurance and pure protection products (including PPI), which
  10. Payment Protection Insurance (PPI) reporting form

    Tasks for regulated firms Published: 08/05/2016 Last modified: 10/04/2017
    Find the reporting form to be used by firms that have been requested to provide monthly data on specific PPI management information.