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Showing 1 to 11 of 371 search results for excluding Payment Protection Insurance.

1. Payment protection insurance

   Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

2. Mortgage Payment Protection Insurance (MPPI)

   Tasks for regulated firms Published: 24/02/2016 Last modified: 10/02/2023
   Read details of the agreement drawn up between the FCA and the MPPI industry to ensure customers receive fair treatment, outlining the action firms should take and where you can find further information.

3. Payment Protection Insurance (PPI) reporting form

   Tasks for regulated firms Published: 08/05/2016 Last modified: 09/02/2023
   Find the reporting form to be used by firms that have been requested to provide monthly data on specific PPI management information.

4. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

   Statements Published: 02/10/2015 Last modified: 18/08/2017
   The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI). Statements First published:. ... See the Competition Commission’s report ‘Market Investigation into Payment Protection Insurance’ (January 2009), Appendix 4.4,

5. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

   Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
   This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 

6. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

   Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
   TR14/14 - Redress for payment protection insurance (PPI) mis-sales. Thematic reviews First published:. ... We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints.

7. Aggregate complaints data charts 2016 H1 [pdf]

   Data Published: 06/10/2016
   These charts look at total number of complaints opened and total number excluding Payment Protection Insurance (PPI), complaints broken down by product type and the top five most complained about products or services in 2016 H1, percentage of total

8. FCA outcomes and metrics

   Data Published: 02/04/2022 Last modified: 12/03/2024
   The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

9. Banking complaints up as total complaints fall by 7%

   Press Releases Published: 30/03/2015 Last modified: 07/02/2022
   Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

10. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 

11. Aggregate complaints data: 2019 H1

    Data Published: 17/10/2019 Last modified: 17/10/2019
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group.