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Showing 21 to 30 of 13306 search results for our consumer research.

  1. Consumers

    Consumers Last modified: 31/10/2023
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.

  2. Financial Advice Market Review (FAMR)

    Tasks for regulated firms Published: 21/12/2015 Last modified: 15/02/2023
    The Financial Advice Market Review (FAMR) was launched in August 2015. Read more about the work we have undertaken.

  3. How the credit card market is working

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Read our research on how the credit card market is working for consumers and how the providers make their money.

  4. UK’s cash infrastructure and consumer research

    External research Published: 23/07/2021 Last modified: 23/07/2021
    The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. 

  5. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  6. Our mortgage research: a message for respondents

    News stories Published: 03/08/2017 Last modified: 03/08/2017
    We have launched a survey of mortgages in the UK. It collects information that will help us understand more about people with mortgages and how they are managing them.

  7. Cost of living

    Last modified: 04/07/2023
    Firms have an important role in supporting consumers struggling with higher living costs.

  8. Financial Lives 2017 survey

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Find out more about the FCA's first Financial Lives survey in 2017.

  9. Research Note: Do consumers understand the risks associated with different ways of saving?

    Research notes Published: 18/03/2022 Last modified: 15/11/2022
    We use the FCA’s Financial Lives survey to explore the extent to which consumers understand the risks and potential returns associated with different ways of saving.

  10. Navigating the UK's Digital Regulation Landscape: Where are we headed?

    Speeches Published: 22/04/2024 Last modified: 23/04/2024
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Digital Regulation Cooperation Forum (DRCF)