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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives cost of living (Jan 2023) recontact survey
Find out more about the FCA's work on Financial Lives in 2023. -
Data
All data published by the Financial Conduct Authority. -
About Financial Lives: a message for respondents
Financial Lives is our comprehensive survey of consumers in the UK. It collects information about the financial products people hold and their experience of dealing with financial products and firms. -
Financial Lives cost of living (Jan 2024) recontact survey - Summary
The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
Financial Lives Survey 2017 UK data questions [csv]
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products -
Research Note: Deferred Payment Credit: findings from the Financial Lives Survey
This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom. -
FCA reveals findings from its first Financial Lives Survey
The Financial Conduct Authority (FCA) has today published the results of its Financial Lives Survey 2017. -
Consumer Duty firm survey – Autumn 2023
In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty. -
Financial Lives survey highlights importance of the FCA’s Consumer Duty
The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from