Search results

Showing 121 to 130 of 1504 search results for needs of vulnerable customers.

121. The risks of token regulation

     Speeches Published: 06/09/2021 Last modified: 06/09/2021
     Speech by Charles Randell, Chair of the FCA and PSR, to the Cambridge International Symposium on Economic Crime

122. FCA and PSR respond to announcement from Cash Action Group (CAG)

     Statements Published: 15/12/2021 Last modified: 15/12/2021
     We respond to the Cash Action Group’s (CAG) announcement that retail banks and building societies will create an independent body to assess the needs of local communities and direct cash solutions.

123. CP21/13: A new Consumer Duty

     Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
     We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers

124. Operational resilience insights for insurance firms

     Firms General insurers and insurance intermediaries Published: 24/03/2022 Last modified: 31/01/2023
     Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take.

125. Regulatory priorities for retail banking

     Speeches Published: 23/11/2017 Last modified: 23/11/2017
     Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments.

126. Maturing dormant Child Trust Fund accounts

     Investment managers Published: 09/11/2020 Last modified: 09/11/2020
     Information for Child Trust Fund (CTF) providers on the treatment of dormant accounts at maturity, including legislative changes and how to apply for a modification by consent if a client can’t be contacted.

127. High-cost credit review

     Focus areas Published: 22/07/2019 Last modified: 10/02/2023
     The FCA's detailed, wide-ranging review has resulted in measures which will protect some of the most vulnerable consumers.

128. Agile regulation and planning for success

     Speeches Published: 06/10/2022 Last modified: 06/10/2022
     Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at CISI/The Financial Planning Conference 2022

129. FCA makes it easier for people to compare bank accounts

     Press Releases Published: 12/12/2017 Last modified: 12/12/2017
     The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

130. FCA challenges firms to review approach to consumer vulnerability

     Press Releases Published: 23/02/2015 Last modified: 27/04/2020
     Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment