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Showing 31 to 40 of 1501 search results for needs of their vulnerable customers.
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Regulating for better outcomes - next steps in consumer credit
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum -
Ageing population and financial services
Speech by Linda Woodall, Director of Life Insurance and Financial Advice, delivered at the Ageing Population Occasional Paper launch event. -
Firms
Tasks for regulated firms and authorisation information for new firms -
A test of conscience
Many domestic firms have established mission statements to support consumers in vulnerable circumstances. ... Consumers in vulnerable circumstances, for example, should not need to repeat their story multiple times to multiple people. -
Helping people access cash
How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash. -
FCA publishes Future Approach to Consumers
The FCA has published its ‘FCA Mission – Our Future Approach to Consumers’ in 2017. -
Buildings insurance for leasehold properties
Our expectations of regulated firms when arranging and providing fair value buildings insurance for leasehold apartment buildings. -
Borrowers in financial difficulty (BiFD) project – supporting those facing payment difficulties due to coronavirus – interim findings
In March 2021, we launched the BiFD project to ensure firms continue to support borrowers in financial difficulty. As part of this work, we have been monitoring, gathering insight and acting where we have identified concerns at individual firms. -
Motor finance agreements and coronavirus: draft temporary guidance for firms
This guidance applies to regulated firms that issue regulated motor finance agreements. -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference