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Showing 1 to 10 of 518 search results for level complaints data 2022.

1. Firm level complaints data 2022 H1 [xlsx]

   Data Published: 20/10/2022
   Firm level complaints data 2022 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

2. Firm level complaints data 2022 H2 [xlsx]

   Data Published: 27/04/2023
   Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

3. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

4. Firm level complaints data 2021 H2 [xlsx]

   Data Published: 28/04/2022
   Firm level complaints data 2021 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

5. Aggregate complaints data: 2022 H1

   Data Published: 20/10/2022 Last modified: 27/04/2023
   This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group.

6. Aggregate complaints data: 2022 H2

   Data Published: 27/04/2023 Last modified: 19/10/2023
   This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group.

7. Ex-gratia payments for complaint handling delays

   About us Published: 29/04/2022 Last modified: 29/04/2022
   We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

8. Firm-level complaints data sortable table: 2023 H2

   Data Published: 28/04/2022 Last modified: 25/04/2024
   The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.

9. Archived data

   Last modified: 06/01/2023
   Find FCA data published before 2018.

10. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.