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Showing 41 to 50 of 513 search results for level complaints data 2023.

41. Reporting requirements: payment service providers and e-money issuers

    Tasks for firms Published: 12/05/2015 Last modified: 03/05/2024
    The FCA provides the information and data we need from you to meet your regular reporting requirements, including details on how to submit your report.

42. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

43. 2017 Disclosure Log

    Last modified: 16/11/2023
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

44. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

45. Get-rich-quick, Ponzi and pyramid schemes

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how get-rich-quick schemes like Ponzi and pyramid schemes work, how to avoid scams and what to do if you’re scammed.

46. FCA's key priorities for the financial advice industry

    Speeches Published: 02/11/2022 Last modified: 13/06/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.

47. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

48. Reducing and preventing financial crime

    Corporate documents Published: 08/02/2024 Last modified: 08/02/2024
    We are providing an update on our progress and looking ahead to identify 4 areas of focus in the coming year.

49. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

50. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.