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Showing 91 to 100 of 1012 search results for latest complaints data.
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FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid
In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, fell. ... of complaints were overturned, in late 2012 it reduced to 60%, and, in late 2013, to 56%. -
Making innovation work for firms and consumers
Speech by Martin Wheatley, Chief Executive, the FCA, at Bloomberg, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products -
Consumer investments data review April - September 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 30 September 2021. -
Reducing and preventing financial crime
We are providing an update on our progress and looking ahead to identify 4 areas of focus in the coming year. -
Consumer Investments: Strategy and Feedback Statement
The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. -
FCA taking assertive action to tackle harm in the consumer investments market
The FCA is taking assertive action to tackle harm in the consumer investments market, as the latest data shows it has stopped 1 in 4 firms from entering this market. -
Security requirements for providers of account information or payment initiation services seeking authorisation or registration
Under the Payment Service Regulations 2017 (PSRs), providers of payment services must apply certain security requirements. Read more about what you need to do to apply for authorisation or registration. -
General insurance value measures data 2022
The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022. -
The retrospective application of rules: feedback on the call for examples
We asked firms to provide examples of the retrospective application of regulatory rules