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Showing 1 to 10 of 1009 search results for latest complaints data.

1. Complaints data

   Data Published: 25/04/2024 Last modified: 25/04/2024
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

2. FCA outcomes and metrics

   Data Published: 02/04/2022 Last modified: 12/03/2024
   The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

3. FCA data shows consumer complaints fall by 15%

   Press Releases Published: 09/04/2014 Last modified: 24/11/2021
   The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.

4. FCA publishes complaints data for the second half of 2012

   Press Releases Published: 14/04/2013 Last modified: 17/11/2021
   We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

5. Complaints data: January to June 2016

   News stories Published: 06/10/2016 Last modified: 10/10/2016
   We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.

6. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 25/04/2024
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

7. Overall complaints fall by 2.1% but banking and credit card complaints increase

   Press Releases Published: 30/09/2015 Last modified: 07/02/2022
   The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

8. Data

   Last modified: 18/04/2024
   All data published by the Financial Conduct Authority.

9. FCA performance scorecard - comparison metrics for personal current accounts 2020

   Data Published: 09/01/2020 Last modified: 15/01/2021
   This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.

10. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.