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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives 2024 survey: Frequently Asked Questions [pdf]
Frequently asked questions for consumers taking part in the FCA's Financial Lives 2024 survey. -
Financial Lives survey: Appendix A to the full report – Product holdings [pdf]
Appendix A provides detailed statistics on product holdings from the FCA's Financial Lives 2020 survey. It covers the proportion and number of UK adults who own one or more of over 100 financial products, or combinations of products. The appendix -
The financial lives of consumers across the UK - Key findings from the FCA’s Financial Lives Survey 2017 [pdf]
This FCA report analyses the results from the Financial Lives Survey 2017 geographically. -
Financial Lives survey 2022: Appendix A: Product holdings [xlsx]
We cover just over 100 different products or groups of products in the Financial Lives survey. This document shows the proportions and numbers of UK adults holding them for 2017, 2020 and 2022. -
Voluntary Statement of Compliance with the Code of Practice for Statistics for the FCA’s Financial Lives Survey [pdf]
This document explains how the FCA has applied the pillars of the Code of Practice for Statistics in a proportionate way to the Financial Lives survey. -
Financial Lives survey: Frequently Asked Questions [pdf]
Follow-up survey on what has changed in financial services for people in the UK over the last year. -
Financial Lives Survey 2017: Infographic [pdf]
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Financial Lives 2022 survey: Questionnaire [pdf]
The questions used for the Financial Lives Survey 2020. -
Financial Lives: The experiences of vulnerable consumers [pdf]
This research aims to enhance the FCA's understanding of the experiences of consumers who show characteristics of vulnerability. It will inform the FCA's work in relation to vulnerable consumers, including guidance for firms on the fair treatment of -
FCA reveals findings from its first Financial Lives Survey
The Financial Conduct Authority (FCA) has today published the results of its Financial Lives Survey 2017.