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Showing 151 to 160 of 16702 search results for firm complaints data.

151. Our approach to supervision

     Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
     Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

152. Firm specific complaints data 2012 H2 [xlsx]

     Data Published: 15/04/2013 Last modified: 04/08/2016
     Firm level complaints data for firms receiving 500 or more complaints within a six-month reporting period. This file covers firms with reporting periods ending between 1 July 2012 and 31 December 2012.

153. The FCA has fined Liberty Mutual Insurance Europe SE £5.2 million for failures in its oversight of mobile phone insurance claims and complaints handling

     Press Releases Published: 30/10/2018 Last modified: 30/10/2018
     The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015 in its oversight of its mobile phone insurance claims and complaints handling processes

154. Forthplus Pensions Limited in administration – advice on next steps and how to protect yourself from scams

     News stories Published: 20/10/2021 Last modified: 24/03/2022
     On 18 October 2021 the directors of Forthplus Pensions Limited, appointed Andrew Poxon, Alex Cadwallader and Barry Stewart of Leonard Curtis Business Solutions Group as joint administrators.

155. Overall complaints fall by 2.1% but banking and credit card complaints increase

     Press Releases Published: 30/09/2015 Last modified: 07/02/2022
     The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

156. 2016 Disclosure Log

     Last modified: 30/01/2020
     The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

157. Reporting requirements: payment service providers and e-money issuers

     Tasks for firms Published: 12/05/2015 Last modified: 03/05/2024
     The FCA provides the information and data we need from you to meet your regular reporting requirements, including details on how to submit your report.

158. The Financial Conduct Authority finalises rules on complaints and call charges

     Press Releases Published: 23/07/2015 Last modified: 07/02/2022
     Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA).

159. Publications

     Last modified: 19/03/2024
     Policy and guidance, corporate documents, notices and decisions, data, research and forms

160. Financial Conduct Authority publishes first set of data under new complaints rules

     Press Releases Published: 26/04/2017 Last modified: 26/04/2017
     The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.