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Showing 1 to 10 of 2535 search results for firm complaints data for 2014.

1. Firm level complaints data 2014 H1 [xlsx]

   Data Published: 22/09/2014 Last modified: 27/11/2014
   Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

2. Firm level complaints data 2014 H2 [xlsx]

   Data Published: 26/03/2015 Last modified: 30/03/2015
   Firm level complaints data 2014 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

3. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

4. Aggregate complaints data 2014 H1 [xlsx]

   Data Published: 22/09/2014 Last modified: 25/09/2014
   Aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

5. Aggregate complaints data 2014 H2 [xlsx]

   Data Published: 27/03/2015 Last modified: 30/03/2015
   Aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress.

6. Commentary on the aggregate complaints data 2014 H1 [pdf]

   Data Published: 25/09/2014 Last modified: 03/08/2016
   Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

7. Commentary on the aggregate complaints data 2014 H2 [pdf]

   Data Published: 30/09/2015 Last modified: 03/08/2016
   Commentary on the aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress.

8. Aggregate complaints data charts 2014 H2 [pdf]

   Data Published: 27/03/2015 Last modified: 27/03/2015
   Aggregate complaints charts: 2014 (H2). Including opened, closed, upheld, speed of closure and redress.

9. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 25/04/2024
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

10. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.