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Showing 41 to 50 of 2528 search results for firm complaints data for 2014.
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Sustainability
an issue; does the firm know who is accountable for what within their firms and do they hold them to account? ... We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any -
Close links
Close links requirements are part of our work to ensure firms are not used for financial crime and preserve the stability of the financial system. Find out how to report close links. -
Consumer credit reporting
Find out the reporting requirements for firms authorised to carry out regulated consumer credit activities. -
Executive committees
Find out about the FCA's executive committee members and how our management structure operates to ensure markets work well. -
Packaged bank accounts: TR16/8
This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We -
Annual Report 2013/14
Our Annual Report 2013/14 covers our first year in operation. It sets out how we delivered against our statutory objectives and highlights our key achievements as an organisation. -
Statement on Plevin v Paragon Personal Finance Ltd
In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI). -
FCA publishes Guidance Guarantee Policy Statement
FCA publishes Guidance Guarantee Policy Statement. Press Releases First published:. 27/11/2014. ... 1. for the bodies responsible for delivering the Government’s new Guidance Guarantee aimed at those with defined contribution (DC) pensions.The FCA has -
Client money and assets reporting
Client Assets sourcebook (CASS) medium and large firms have to complete a Client Money and Assets Return (CMAR) each month. Read more on how to submit a CMAR. -
2013 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2013.