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Showing 31 to 40 of 2528 search results for firm complaints data for 2014.

  1. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    This is to allow firms time to prepare for and implement the provisions on Plevin;. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints.

  2. FCA Data Bulletin October 2014 edition - underlying data [xlsx]

    Data Published: 07/10/2014 Last modified: 07/10/2014
    Underlying data for the firms the FCA regulates, complaints about firms, compensations stats, the mortgage market, and freedom of information requests.

  3. Monthly PPI refunds and compensation

    Data Published: 07/05/2020 Last modified: 29/04/2021
    The FCA provides figures on refunds and compensation paid to customers who have complained about PPI.

  4. Aggregate complaints data charts 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 12/07/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of

  5. 2016 fines

    News stories Published: 02/01/2016 Last modified: 02/02/2017
    This table contains information about fines published during the calendar year ending 2016. The total amount of fines is £22,216,446 (excluding Mr Shay Jacob Reches' additional penalty).

  6. 2018 Disclosure Log

    Last modified: 14/09/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018. 

  7. Commentary on the aggregate complaints data 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 13/07/2016
    Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  8. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... The 15 firms in the review have identified improvements they can

  9. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 24/11/2021
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.

  10. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
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