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Showing 32 to 41 of 82 search results for failing to handle payment protection insurance.
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Payment protection insurance
Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams. -
Business interruption insurance
Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. -
The FCA publishes data on complaints and redress for the first half of 2013
Payment protection insurance (PPI) – 1,786,626 complaints opened (61% of new complaints). ... Compensation for general insurance and pure protection products (which includes PPI compensation) accounted for £2.4 billion of the total, followed by £54 -
Adviser reporting requirements
The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant. -
The fairness challenge
Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid
In an update on its Payment Protection Insurance (PPI) redress work, the Financial Conduct Authority (FCA) has reported that firms have improved the way they handle complaints. ... Redress for Payment Protection Insurance mis-sales – update on progress -
Business interruption insurance test case: draft guidance for firms
FCA publishes draft guidance for firms on the business interruption insurance test case -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
2017 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.