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Showing 11 to 20 of 79 search results for deliberately misleading vulnerable customers.

11. Automated investment services - our expectations

    Multi-firm reviews Published: 21/05/2018 Last modified: 07/05/2024
    The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back

12. A test of conscience

    Speeches Published: 23/02/2015 Last modified: 26/02/2015
    Many domestic firms have established mission statements to support consumers in vulnerable circumstances. ... And making sure senior leader directions are then fully reflected in customer experience.

13. Financial promotions data 2023

    Data Published: 14/02/2024 Last modified: 13/03/2024
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

14. FCA asks banks to reconsider branch closures during coronavirus lockdown

    Statements Published: 28/01/2021 Last modified: 28/01/2021
    Firms are reminded to consider the impact of national restrictions on compliance with the Principles, given our existing guidance on branch closures. 

15. Financial promotions data 2022

    Data Published: 03/02/2023 Last modified: 03/02/2023
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022.

16. Mortgage fraud

    Consumers Your rights Published: 04/04/2016 Last modified: 20/03/2023
    If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself.

17. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 20/03/2024
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA.

18. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    45,000 customers for unfair and misleading debt collection practices; we have introduced new rules through our policy function; we have stated that we will commence a market study into the ... Remuneration schemes play an important role in setting the

19. Financial promotions quarterly data 2022 Q2

    Data Published: 22/07/2022 Last modified: 04/11/2022
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2022 to 30 June 2022.

20. FCA publishes Future Approach to Consumers

    Press Releases Published: 06/11/2017 Last modified: 13/03/2024
    The FCA has published its ‘FCA Mission – Our Future Approach to Consumers’ in 2017.