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Apply to become a consumer credit broker
Find out how to apply to the FCA for authorisation if you want to engage in regulated activities as a consumer credit broker. -
Consumer credit income – what to report
See how the FCA charges consumer credit firms annual fees based on the data in the CCR002 or CCR007. -
CCR007 consumer credit data: how to complete the return
Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form. -
Your rights with financial services
Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong. -
Credit unions carrying out consumer credit activities
Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity. -
Consumer Access TechSprint
The FCA piloted its first TechSprint event in April 2016. The aim was to identify potential solutions to access issues in financial services. -
Consumer Duty: the art of the possible in a year
Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG. -
Approved Persons Regime
Approved persons carry out certain activities on a firm's behalf and must be regulated by us. Learn about our requirements, conduct rules and 'fit and proper' test. -
High-cost credit and consumer credit
Read about the actions the FCA has taken to protect consumers since it took on the regulation of consumer credit in 2014. -
Information sheets: consumer credit
Consumer credit firms can download the information sheets to accompany arrears and default notices