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Showing 21 to 30 of 15721 search results for consumer%20research.

  1. How we are using the Consumer Duty

    Published: 01/11/2023 Last modified: 20/02/2024
    How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.

  2. A to Z of financial terms - Consumer%20research

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.

  3. Webinar: Consumer Vulnerability

    Events Published: 01/03/2021 Last modified: 01/03/2022
    Our webinar to learn about our Vulnerability Guidance and the role you and your firm play in ensuring customers are treated fairly.

  4. Car finance complaints

    Complaints Consumers Published: 11/01/2024 Last modified: 21/03/2024
    Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you.

  5. Consumer Credit Register

    Registers and systems Published: 15/05/2016 Last modified: 03/02/2023
    The Consumer Credit Register is no longer available. As of July 2020, firms that are carrying out consumer credit activities appear on the Financial Services Register. 

  6. Consumer credit - Sales and advice

    Consumer credit firms Published: 25/04/2019 Last modified: 16/02/2023
    Learn about the information you need to give customers when selling your products, and assessing a customer’s creditworthiness.

  7. Sign up for Consumer Duty email updates

    Last modified: 07/09/2022
    Sign up for Consumer Duty email updates. First published: 27/07/2022 Last updated: 07/09/2022. ... If you'd like to stay up to date on our activity and upcoming industry events on the Consumer Duty, sign up to receive email updates.

  8. Apply to become a consumer credit broker

    Firm authorisation Published: 15/11/2023 Last modified: 15/11/2023
    Find out how to apply to the FCA for authorisation if you want to engage in regulated activities as a consumer credit broker.

  9. Consumer credit income – what to report

    Tasks for firms Published: 24/10/2017 Last modified: 02/04/2024
    See how the FCA charges consumer credit firms annual fees based on the data in the CCR002 or CCR007.

  10. Your rights with financial services

    Consumers Your rights Published: 20/03/2023 Last modified: 31/07/2023
    Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong.