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Showing 1 to 10 of 15731 search results for consumer%20research.

  1. Research

    Last modified: 30/04/2024
    All the research published by the Financial Conduct Authority

  2. PS24/3: Consumer Credit – Product Sales Data Reporting

    Policy statements Published: 29/04/2024 Last modified: 29/04/2024
    We set out our final rules and guidance for incorporating 3 new Product Sales Data (PSD) returns into our Supervision manual (SUP 16).

  3. Consumer Duty

    Focus areas Last modified: 21/02/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

  4. Consumers

    Consumers Last modified: 31/10/2023
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.

  5. Contact us

    Last modified: 08/04/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.

  6. Credit reporting: Interim Working Group (IWG)

    Consumer credit firms Published: 05/12/2023 Last modified: 01/05/2024
    The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work.

  7. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  8. Panels

    Last modified: 18/01/2024
    The Panels provide challenge and advice to the FCA on its work. Find out more about each panel.

  9. Consumer Duty events

    Events Published: 25/09/2022 Last modified: 05/01/2024
    The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

  10. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms