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Showing 21 to 30 of 852 search results for consumer research.
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Cyber security – industry insights
We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FCA’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and -
Research Note: Deferred Payment Credit: findings from the Financial Lives Survey
This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom. -
Regulatory sandbox lessons learned report
This report reflects on insights and lessons learned from testing since the regulatory sandbox launched in June 2016. -
Business Plan 2022/23
The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Price discrimination in financial services
This research paper sets out a framework for considering the fairness aspects of price discrimination and how best to balance them to reduce harms. -
Preparing for the future of Consumer Investments
We want consumers of all wealth levels to be able to make good investment decisions, with confidence and understanding of the risks and the protection involved. -
Retirement Outcomes Review
We have published the final findings of our Retirement Outcomes Review, which looks at how the retirement income market is evolving since the pension freedoms were introduced in April 2015. -
Financial Advice Market Review (FAMR) baseline report
Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance. -
Consumer Investments: Strategy and Feedback Statement
The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. -
Evaluation of the impact of the Retail Distribution Review and the Financial Advice Market Review
The Retail Distribution Review (RDR) and the Financial Advice Market Review (FAMR) aim to improve consumer outcomes from financial advice and guidance. The FCA is reviewing their impact on the market to date, and assessing how the market may develop