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Showing 21 to 30 of 718 search results for consumer research.

  1. Price discrimination in financial services

    Research Published: 05/07/2018 Last modified: 05/07/2018
    This research paper sets out a framework for considering the fairness aspects of price discrimination and how best to balance them to reduce harms.
  2. Regulatory sandbox lessons learned report

    Research Published: 20/10/2017 Last modified: 20/10/2017
    This report reflects on insights and lessons learned from testing since the regulatory sandbox launched in June 2016.
  3. Financial Advice Market Review (FAMR) baseline report

    Research Published: 30/06/2017 Last modified: 30/06/2017
    Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance.
  4. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 14/10/2021
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 
  5. Evaluation of the impact of the Retail Distribution Review and the Financial Advice Market Review

    Calls for input Published: 30/04/2019 Last modified: 03/12/2020
    The Retail Distribution Review (RDR) and the Financial Advice Market Review (FAMR) aim to improve consumer outcomes from financial advice and guidance. The FCA is reviewing their impact on the market to date, and assessing how the market may develop
  6. Retirement income market study

    Market studies Published: 26/03/2015 Last modified: 17/08/2021
    In March 2015, we published the final findings of our retirement income market study and our proposed remedies.
  7. MS19/1: Credit Information Market Study

    Market studies Published: 26/06/2019 Last modified: 14/07/2022
    Credit information plays a critical role in many markets. It can impact consumers’ access to a range of financial services and in some cases the price they pay for them
  8. Signposting to pensions guidance: our findings

    Research Published: 13/07/2016 Last modified: 17/08/2021
    Since April 2015, consumers have had greater choice around how they access their Defined Contribution (DC) pension savings. It is important that consumers looking to access these savings understand the consequences of the decisions they make.
  9. Occasional Paper No. 8: Consumer Vulnerability

    Occasional papers Published: 23/02/2015 Last modified: 27/04/2020
    Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.
  10. Research Note: Further evidence on choices of dominated mortgage products

    Data and research Research Published: 22/05/2019 Last modified: 22/05/2019
    FCA Occasional Paper No. 33 found that there was a surprising prevalence of 'dominated' choices in the UK mortgage market. Almost 30% of customers chose mortgage products that were strictly worse on all price dimensions than another available