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Showing 21 to 30 of 588 search results for consumer research.

  1. High-cost credit review update

    Feedback statements Published: 31/01/2018 Last modified: 31/01/2018
    We are publishing an update on progress and direction of travel in our high-cost credit review, indicating the further work we are doing and the timelines for our work.
  2. PS19/16: High-Cost Credit Review: Overdraft policy statement

    Policy statements Published: 07/06/2019 Last modified: 04/10/2019
    These are the final rules we are introducing to reform the overdraft market.
  3. General insurance add-ons market study

    Market studies Published: 24/07/2014 Last modified: 01/04/2016
    This report sets out our final findings from our market study on the sale of general insurance add-ons. This follows on from our provisional findings report in March 2014, and takes account of the consultation responses we received. The study was launched by the FSA in December 2012 and was confirmed as the FCA’s first market study in July 2013.
  4. Cash savings market study

    Market studies Published: 20/01/2015 Last modified: 01/12/2016
    In January 2015, we published the final findings of our cash savings market study and our proposed remedies. The findings set out our conclusions on the effectiveness of competition in the cash savings market. Our remedies set out how we intended to intervene in the market to make competition work better for consumers.
  5. Insights from the Cyber Coordination Groups

    Research Published: 11/03/2020 Last modified: 13/03/2020
    Insights from the Cyber Coordination Groups
  6. Cyber security – industry insights

    Research Published: 08/03/2019 Last modified: 08/03/2019
    We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FCA’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and frequency of disruption.
  7. Asset management market study

    Market studies Published: 18/11/2015 Last modified: 24/09/2018
    We have published the final findings of our asset management market study. As part of this, we set out a package of remedies to address the concerns identified.
  8. Price discrimination in financial services

    Research Published: 05/07/2018 Last modified: 05/07/2018
    This research paper sets out a framework for considering the fairness aspects of price discrimination and how best to balance them to reduce harms.
  9. Ageing population and financial services

    Occasional papers Published: 21/09/2017 Last modified: 21/09/2017
    In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry. 
  10. Credit card market study: MS14/6

    Market studies Published: 03/11/2015 Last modified: 14/07/2020
    Our market study on the credit card sector focused on one of the largest consumer credit markets we regulate – there are around 30 million credit card holders in the UK.