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Showing 91 to 100 of 458 search results for complaints data to help assess how well firms.
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Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation
Most of these firms will be the ones that cause the worst consumer detriment. ... The FCA has an overarching strategic objective of ensuring the relevant markets function well. -
General insurance value measures data - July to December 2021
The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021. -
General insurance product value and coronavirus (Covid-19) Guidance – update
We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance -
Ensuring the UK remains open for business – requirements for foreign-owned firms
Speech by Clive Adamson, Director of Supervision, at the Association of Foreign Banks, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Firm specific complaints data
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel. -
Speech: Beyond economics?
We have not applied Neuroeconomics but have considered whether it could help us, given some apparent usage by firms. ... And the FCA is drawing on economics, including new developments in behavioural finance and big data, as well as on law, risk analysis, -
Principals and appointed representatives
If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA. -
Climate change and sustainable finance
The FCA's work on climate change and other environmental, social and governance (ESG) issues.