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Showing 1 to 10 of 2165 search results for complaints data for 2017.

1. Previous complaints data

   Data Published: 06/05/2016 Last modified: 25/04/2024
   Explore complaints data for previous years.

2. Complaints Data Analysis: 2017 H1 [pdf]

   Data Published: 23/10/2017
   This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

3. Aggregate complaints data to 2017 H1 [xlsx]

   Data Published: 23/10/2017
   Aggregate sector wide firm complaints data for 2017 H1. Including opened, closed, upheld, speed of closure and redress.

4. Firm level complaints data 2017 H1 [xlsx]

   Data Published: 23/10/2017
   Firm level complaints data 2017 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

5. Complaints Data Analysis: 2017 H2 [pdf]

   Data Published: 19/04/2018
   This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

6. Aggregate complaints data to 2017 H2 [xlsx]

   Data Published: 19/04/2018
   Aggregate sector wide firm complaints data for 2017 H2. Including opened, closed, upheld, speed of closure and redress.

7. Firm level complaints data 2017 H2 [xlsx]

   Firm and market data Retail banking Retail investments Retail lending General insurance and protection Investment management Pensions and retirement income Published: 19/04/2018
   Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

8. Complaints data

   Data Published: 25/04/2024 Last modified: 25/04/2024
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

9. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 25/04/2024
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

10. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.