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Showing 71 to 80 of 2722 search results for complaints data for 2014.

71. Close links

    Tasks for regulated firms Published: 31/07/2015 Last modified: 09/02/2023
    Close links requirements are part of our work to ensure firms are not used for financial crime and preserve the stability of the financial system. Find out how to report close links.

72. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    In March 2012, Lloyds issued guidance instructing complaint handlers that the overriding principle when assessing complaints was that Lloyds’ PPI sales processes were compliant and robust unless told otherwise (the Overriding ... Some complaint

73. Consumer credit reporting

    Tasks for regulated firms Published: 11/05/2015 Last modified: 09/02/2023
    Find out the reporting requirements for firms authorised to carry out regulated consumer credit activities.

74. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority to gather evidence on how the PPI complaints process is working. ... The FCA’s intensive work with firms has led them to improve their assessments of PPI complaints.

75. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 20/03/2024
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA.

76. Annual Report 2013/14

    Corporate documents Published: 10/07/2014 Last modified: 16/02/2016
    Our Annual Report 2013/14 covers our first year in operation. It sets out how we delivered against our statutory objectives and highlights our key achievements as an organisation.

77. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale will be reviewing all PPI complaints

78. FCA publishes Guidance Guarantee Policy Statement

    Press Releases Published: 27/11/2014 Last modified: 27/11/2014
    FCA publishes Guidance Guarantee Policy Statement. Press Releases First published:. 27/11/2014. ... In March 2014, the Chancellor announced changes to the choices that people in DC schemes will have at retirement.To support this people will be entitled

79. 2017 Disclosure Log

    Last modified: 16/11/2023
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

80. Client money and assets reporting

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Client Assets sourcebook (CASS) medium and large firms have to complete a Client Money and Assets Return (CMAR) each month. Read more on how to submit a CMAR.