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Showing 151 to 160 of 1125 search results for complaints data every.

151. Complaints handling review findings

     Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
     The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.

152. Aggregate complaints data: 2021 H1

     Data Published: 28/10/2021 Last modified: 28/04/2022
     This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.

153. Complain about us, the PRA or the Bank of England (the regulators)

     How we operate Published: 04/04/2016 Last modified: 13/03/2024
     Find out how to make a complaint about the regulators and how we investigate complaints.

154. Markets

     Markets Last modified: 24/05/2023
     FCA Markets landing page.

155. FCA consults on complaints handling improvements

     Press Releases Published: 12/12/2014 Last modified: 07/02/2022
     Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

156. FCA performance scorecard - comparison metrics for personal current accounts 2020

     Data Published: 09/01/2020 Last modified: 15/01/2021
     This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.

157. CP16/6: Complaints against the Regulators

     Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
     Under the Financial Services Act 2012 the regulators operate a Complaints Scheme to investigate complaints against them. ... The Complaints Commissioner is responsible for independently reviewing complaints against the regulators in accordance with this

158. Whistleblowing

     Last modified: 13/03/2023
     If you think a firm or individual is involved in wrongdoing in an area we regulate, you can make a report to us in confidence.

159. Personal data and handling complaints about us

     Last modified: 22/02/2023
     How and why the FCA uses personal data when investigating a complaint someone has made about the organisation.

160. Redress paid

     Data Published: 19/10/2023 Last modified: 19/10/2023
     This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.