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Showing 52 to 61 of 522 search results for complaints about Payment Protection Insurance.
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Payment protection insurance
Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams. -
Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Consumer credit reporting
Find out the reporting requirements for firms authorised to carry out regulated consumer credit activities. -
Service standards 2020/21
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21. -
2017 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. -
FCA clarifies fairer treatment of regular premium PPI complaints
The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations. -
Financial Conduct Authority statement on PPI
In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should -
Aggregate complaints data: 2023 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group. -
Personal data and authorisation
How and why the FCA uses personal data that is collected via forms on its online portals: Connect, RegData and Online Invoicing. -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
Reporting requirements: insurance firms
The Prudential Regulation Authority (PRA) is responsible for the prudential regulation of insurance companies. Learn more about the requirements for reporting.