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Showing 71 to 80 of 239 search results for also required to publish complaints data.

  1. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.
  2. PS18/12: PSR regulatory fees

    Policy statements Published: 29/06/2018 Last modified: 29/06/2018
    This policy statement concludes our review of the regulatory fees regime for the Payment Systems Regulator (PSR).
  3. Personal data used by the Contact Centre

    Last modified: 30/04/2021
    This page explains how and why we use personal data to help us respond when you write to us or call our Contact Centre.
  4. Personal data and authorisation

    Last modified: 30/04/2021
    This page explains how and why we use personal data that is collected via forms on our online portals called Connect and Gabriel.
  5. Market Watch 68

    Newsletters Published: 16/11/2021 Last modified: 19/11/2021
    In this Market Watch we discuss web-based trading platforms, which are widely used for Rates and Fixed Income products and share our concerns about gaps in users’ surveillance of web-based platform activity.
  6. UK CRR reporting

    Tasks for regulated firms Published: 17/05/2016 Last modified: 05/01/2021
    The UK CRR/CRD IV include a reporting framework for Financial Reporting (FINREP) and Common Reporting (COREP). Find out more about the supervisory reporting frameworks, including guidelines and templates.
  7. Firm details

    Tasks for regulated firms Published: 06/05/2015 Last modified: 27/08/2021
    Firm details are the basic facts the FCA holds about your firm. You can keep them up to date online using Connect. Find out more about the firm details attestation process.
  8. Data strategy

    Data Published: 07/01/2020 Last modified: 06/08/2020
    The data strategy sets out the FCA's vision for 2024 and how it will make better use of its data and analytics to transform how it regulates and delivers its Mission.
  9. Consumer credit – Ongoing service and end of agreement

    Consumer credit firms Published: 26/04/2019 Last modified: 29/04/2019
    We want to help firms understand what they are required to do under our rules and what our expectations are of them. On this page, we outline why your commitment to customers does not end after they enter into an agreement with you.
  10. FCA publishes Insurance Distribution Directive consultation

    Press Releases Published: 06/03/2017 Last modified: 06/03/2017
    The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD).