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Showing 91 to 100 of 7550 search results for We use the complaints data.
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Executive committees
Find out about the FCA's executive committee members and how our management structure operates to ensure markets work well. -
Service standards 2020/21
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21. -
Pension scams
Don’t let a scammer enjoy your retirement. Find out how pension scams work, how to avoid them, and what to do if you suspect a scam. -
Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Aggregate complaints data: 2023 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group. -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
Report a financial promotion
Complete our form to report a financial promotion or advert that you think is misleading, unfair or unclear. -
Statement on Plevin v Paragon Personal Finance Ltd
In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI). -
Sustainability
the markets we regulate and will be one of the principal tools the FCA uses to promote effective competition. ... We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any -
Payment institution applicants
Find out what conditions you must meet to become a payment institution, and what to include in your application to be authorised by or registered with the FCA.