Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 121 to 130 of 541 search results for We use the complaints data to help assess.

  1. FCA Connect

    Registers and systems Published: 03/05/2016 Last modified: 09/02/2023
    FCA Connect is our user management system for you to submit applications and notifications. Use it to notify us about approved persons or suspicious transactions or apply for MiFID II.

  2. Personal data and handling complaints about us

    Last modified: 22/02/2023
    How and why the FCA uses personal data when investigating a complaint someone has made about the organisation.

  3. British Steel Pension Scheme redress FAQ

    Tasks for regulated firms Published: 24/05/2022 Last modified: 28/02/2023
    The FCA provides answers to requests for further clarification on our consultation on the BSPS redress scheme.

  4. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    We will ensure that our communications campaign will engage with all those who could be affected, particularly vulnerable consumers.”. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints.

  5. Ex-gratia payments for complaint handling delays

    About us Published: 29/04/2022 Last modified: 29/04/2022
    We explain our approach when we consider making an ex-gratia (goodwill) payment because of the distress or inconvenience caused by avoidable delays in our complaint handling.

  6. Data strategy 2020

    Data Published: 07/01/2020 Last modified: 23/06/2022
    The data strategy sets out the FCA's vision for 2024 and how it will make better use of its data and analytics to transform how it regulates and delivers its Mission.

  7. Sample business plan

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP).

  8. Our work on motor finance

    News stories Published: 31/07/2017 Last modified: 15/03/2018
    We are looking at the motor finance market to ensure that it works well and to assess whether consumers are at risk of harm.

  9. Retirement income market data

    News stories Published: 07/01/2016 Last modified: 13/01/2016
    This quarterly data collection is part of our commitment to monitor and assess the impact of the pension reforms which we made in the Retirement income market study. ... We are using this data to help shape the way we regulate this market, supervise

  10. FCA launches consultation on General Insurance value measures data

    Press Releases Published: 30/01/2019 Last modified: 30/01/2019
    Today the Financial Conduct Authority (FCA) has launched a consultation proposing new rules requiring firms to report General Insurance (GI) value measures data to the FCA for publication. Alongside the Consultation Paper, the FCA has also published
Related topics