Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 52 to 61 of 668 search results for Payment protection insurance complaints.

  1. FCA publishes PPI complaints deadline Progress Report

    Press Releases Published: 24/10/2018 Last modified: 11/04/2024
    The FCA has published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.
  2. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 12/03/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.
  3. Business interruption insurance

    Firms Focus areas Published: 11/05/2020 Last modified: 30/04/2024
    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 
  4. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs
  5. Reporting complaints

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints. Find out how to submit one.
  6. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.
  7. FCA statement - insuring SMEs: business interruption

    Statements Published: 01/05/2020 Last modified: 01/05/2020
    FCA announces it intends to obtain a court declaration to resolve contractual uncertainty in business interruption insurance cover
  8. Promoting competition

    What we do Published: 22/03/2016 Last modified: 02/04/2024
    What the FCA does to promote effective competition in the interests of consumers.
  9. Monthly PPI refunds and compensation

    Data Published: 07/05/2020 Last modified: 29/04/2021
    The FCA provides figures on refunds and compensation paid to customers who have complained about PPI.
  10. FSA - FG12/17: Summary of feedback received [pdf]

    Finalised guidance Published: 13/07/2012 Last modified: 20/10/2014
    Firms should be undertaking an analysis of complaints about the previous sale of PPI policies. Where firms have identified that they may have mis-sold PPI policies, they may be contacting consumers to alert them and to advise that they may be