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Showing 1 to 10 of 1746 search results for Our Consumer Duty sets.

  1. Consumer Duty

    Focus areas Last modified: 16/05/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first
  2. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.
  3. Consumer Duty – information for firms

    Tasks for firms Published: 03/10/2022 Last modified: 16/05/2024
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.
  4. The hidden cost of domestic financial abuse: working together to improve outcomes

    Blogs Published: 17/05/2024 Last modified: 17/05/2024
    Domestic financial abuse has a huge impact on the lives of those who experience it.
  5. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.
  6. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar
  7. Apply to become an electronic money or a payment institution

    Firm authorisation Published: 28/04/2015 Last modified: 14/05/2024
    Find out how to apply to the FCA if your firm wants to provide payment services, issue e-money or become a registered account information service provider.
  8. Contract for differences

    Tasks for firms Published: 09/01/2017 Last modified: 21/04/2023
    Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX).
  9. Power brokers: how to transform into the lynchpins of the ecosystem

    Speeches Published: 16/05/2024 Last modified: 16/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the British Insurance Brokers' Association Conference.
  10. FCA and Industry Working Group on interest-only mortgages

    Mortgages Published: 21/02/2024 Last modified: 15/05/2024
    We are working with mortgage lenders and administrators to continue its work in the interest-only mortgage market.