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Showing 91 to 100 of 1585 search results for Firm level complaints data.

  1. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 25/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

  2. Our supervision overview

    Speeches Published: 02/06/2014 Last modified: 03/06/2014
    Speech by Clive Adamson, Director of Supervision, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    The FCA is working closely with firms to help improve their complaint handling processes to a level that consumers would expect and to remediate any detriment that may have occurred. ... Six of the firms involved were generally delivering fair outcomes

  4. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

  5. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.

  6. Payment institution applicants

    Tasks for firms Published: 08/05/2015 Last modified: 26/03/2024
    Find out what conditions you must meet to become a payment institution, and what to include in your application to be authorised by or registered with the FCA.

  7. Business Plan 2023/24

    Corporate documents Business plans Published: 05/04/2023 Last modified: 13/11/2023
    The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

  8. Human face of regulation

    Speeches Published: 10/04/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the London School of Economics, London

  9. Consumer investments data review 2020

    Data Published: 18/01/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020.

  10. Aggregate complaints data: 2021 H2

    Data Published: 28/04/2022 Last modified: 20/10/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.
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