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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
The journey to a sustainable credit market
Speech by Christopher Woolard, Director of Strategy & Competition, FCA, delivered at the Credit Summit. This is the text of the speech as drafted, which may differ from the delivered version. -
Partnerships, priorities and predictions for the future in the pensions market
Speech by Sarah Pritchard, Executive Director, Markets, to the Pensions and Lifetime Savings Association -
Technology and global ties: turning the tide on financial crime
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Anti-Money Laundering TechSprint, London. -
Retail banking: our review of Basic Bank Accounts
We have reviewed how retail banks provide information about Basic Bank Accounts. -
Research Note: Cryptoasset consumer research 2021
Our fourth consumer research publication on cryptoassets ownership looks at benefits, harms, attitudes and usage. -
Diversity and inclusion: Driving change in our industry
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the ABI D&I Conference. -
The role of regulation in encouraging investment in the City
Speech by Sarah Pritchard, Executive Director, Markets and Executive Director, International at the City and Financial Global: Future of UK Capital Markets Regulation event. -
Improving picture for personal finances, but many still struggling
New research from the FCA has found that while many are struggling to meet financial commitments, the picture has improved over the last year. -
Testing what gets consumers engaged with their pension – and why
This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang. -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce