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Showing 1 to 11 of 183 search results for our Financial Lives Survey showed.

1. Financial Lives survey

   Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

2. GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

   Guidance consultations Published: 23/07/2019 Last modified: 23/07/2019
   Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable.

3. Financial Lives 2022 survey

   Financial Lives Published: 26/07/2023 Last modified: 20/03/2024
   Find out more about the Financial Lives 2022 survey including the FCA's published reports and data. 

4. Treating vulnerable consumers fairly

   Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
   Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

5. Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support

   Financial Lives Published: 17/05/2023 Last modified: 26/07/2023
   The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023.

6. Financial Lives 2022 survey: insights on vulnerability and financial resilience relevant to the rising cost of living

   Data Published: 20/10/2022 Last modified: 26/07/2023
   The FCA presents early data, from its latest Financial Lives survey, on vulnerability and financial resilience, and insights into the financial positions of UK consumers in May 2022. This data contributes to the evidence base on the rising cost of

7. Diversity and inclusion: Our role as a regulator

   About us Published: 09/09/2020 Last modified: 25/09/2023
   We want to see greater levels of diversity and inclusion across the UK financial sector. Read about the work the FCA is doing to drive change in this area.

8. Getting affordability right in consumer credit

   Speeches Published: 15/03/2018 Last modified: 15/03/2018
   Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, at Credit Summit, London.

9. Financial Lives 2020 survey: the impact of coronavirus

   Data and research Financial Lives Published: 11/02/2021 Last modified: 26/07/2023
   The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey.

10. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

11. Intergenerational challenges: what Mike and the Mechanics can teach us about pensions

    Speeches Published: 16/07/2018 Last modified: 19/01/2021
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Pensions Policy Institute, London.