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Showing 1 to 10 of 826 search results for FCA's Consumer Duty will lead.
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Consumer Duty resources
Find publications about the introduction of the Consumer Duty including news, speeches and podcasts. -
The FCA’s Consumer Duty will lead to a major shift in financial services
The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers. -
Consumer Duty – information for firms
To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market. -
FCA and Industry Working Group on interest-only mortgages
We are working with mortgage lenders and administrators to continue its work in the interest-only mortgage market. -
Power brokers: how to transform into the lynchpins of the ecosystem
Speech by Emily Shepperd, FCA Chief Operating Officer at the British Insurance Brokers' Association Conference. -
From Zeroes to Heroes: How culture in financial services can change for everyone’s benefit
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry. -
A credit market that delivers for consumers
Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023. -
Firms
Tasks for regulated firms and authorisation information for new firms -
Expectations of firms offering fractional shares to retail investors
FCA's expectations under the Consumer Duty for firms offering fractional shares. -
Sample business plan
If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP).