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Showing 12 to 21 of 859 search results for FCA's Financial Lives survey.
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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives survey highlights importance of the FCA’s Consumer Duty
The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from -
Digital Sandbox
The Digital Sandbox supports innovators and data providers at various stages of product development. -
Financial Lives Survey 2017: Full Report [pdf]
Understanding the financial lives of UK adults. Findings from the FCA’s Financial Lives Survey 2017. -
Financial Lives 2020 survey: the impact of coronavirus [pdf]
Key findings from the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey. FIle updated with autotag accessibility. -
Research Note: Deferred Payment Credit: findings from the Financial Lives Survey
This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom. -
Financial Lives cost of living (Jan 2024) recontact survey - Summary
The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK. -
Voluntary Statement of Compliance with the Code of Practice for Statistics for the FCA’s Financial Lives Survey [pdf]
This document explains how the FCA has applied the pillars of the Code of Practice for Statistics in a proportionate way to the Financial Lives survey. -
About Financial Lives: a message for respondents
Financial Lives is our comprehensive survey of consumers in the UK. It collects information about the financial products people hold and their experience of dealing with financial products and firms. -
Financial Lives Survey 2017: Infographic [pdf]
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Financial Lives 2022 survey – people’s stories and the Consumer Duty
Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey.