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Showing 1 to 10 of 65 search results for Consumer Duty firm survey - Autumn 2023.

1. Consumer Duty firm survey – Autumn 2023

   Data Published: 20/02/2024 Last modified: 20/02/2024
   In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

2. Consumer Duty firm survey results Autumn 2023 [pdf]

   External research Published: 20/02/2024
   The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

3. Consumer Duty firm survey – Spring 2023

   Data Published: 28/06/2023 Last modified: 28/06/2023
   The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are

4. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

5. About our data

   Last modified: 14/03/2024
   The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

6. Consumer Duty: Not once and done

   Speeches Published: 01/11/2023 Last modified: 01/11/2023
   Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

7. FCA outcomes and metrics

   Data Published: 02/04/2022 Last modified: 12/03/2024
   The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

8. Business Plan 2023/24

   Corporate documents Business plans Published: 05/04/2023 Last modified: 13/11/2023
   The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

9. Consumer Duty – information for firms

   Tasks for firms Published: 03/10/2022 Last modified: 24/05/2024
   To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

10. Consumer Duty firm survey results Spring 2023 [pdf]

    External research Published: 28/06/2023
    Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations.