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Showing 1 to 10 of 708 search results for Consumer Duty firm survey.

1. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

2. Consumer Duty firm survey – Spring 2023

   Data Published: 28/06/2023 Last modified: 28/06/2023
   The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are

3. Consumer Duty firm survey – Autumn 2023

   Data Published: 20/02/2024 Last modified: 20/02/2024
   In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

4. Consumer Duty – information for firms

   Tasks for firms Published: 03/10/2022 Last modified: 16/05/2024
   To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

5. Consumer Duty firm survey results Autumn 2023 [pdf]

   External research Published: 20/02/2024
   The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

6. Consumer Duty firm survey results Spring 2023 [pdf]

   External research Published: 28/06/2023
   Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations.

7. Countdown to the Consumer Duty

   Speeches Published: 10/05/2023 Last modified: 10/05/2023
   Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

8. One month to go for the Consumer Duty

   News stories Published: 28/06/2023 Last modified: 18/10/2023
   The Consumer Duty comes into force on 31July for new and existing products and services that are open for sale or renewal. Read more about how firms should be preparing.

9. Consumer Duty: Not once and done

   Speeches Published: 01/11/2023 Last modified: 01/11/2023
   Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

10. Financial Lives 2022 survey – people’s stories and the Consumer Duty

    Financial Lives Published: 26/07/2023 Last modified: 10/11/2023
    Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey.